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Privacy statement

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Privacy statement

Personal Data We Process

LOA Full Surface Group may process your personal data because you use the services of LOA Full Surface Group and because you provide these yourself by filling out the contact form on our website. By using our services, you consent to this processing. LOA Full Surface Group may process the following personal data:

  • First and last name

  • Address

  • Phone number

  • Email address

Why We Need This Data

LOA Full Surface Group processes your personal data to contact you by phone if you have requested it and to reach you by email. Additionally, LOA Full Surface Group may use your personal data in the context of executing an agreement with you.

Legal Basis for Processing

LOA Full Surface Group processes your personal data based on the following legal grounds:

  • Consent: You have given permission for specific processing.

  • Performance of a contract: Data is necessary to execute an agreement with you.

  • Legal obligation: LOA is legally required to process certain data.

  • Legitimate interest: For example, for marketing purposes or quality improvement.

How Long We Retain Your Data

LOA Full Surface Group will not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. Specific retention periods include:

  • Customer data: Retained as long as you are a customer, plus 7 years to comply with fiscal obligations.

  • Contact forms: Retained for 1 month after submission.

  • Marketing information: Retained until you opt out of communications.

Sharing Data with Third Parties

LOA Full Surface Group only shares your data with necessary parties and entities to comply with legal obligations. Your data will not be shared with third parties for commercial purposes without your explicit consent.

Your Rights

You have the following rights regarding your personal data:

  • Right of access: You can request to see what data we process about you.

  • Right to rectification: You can request the correction of inaccurate data.

  • Right to erasure: You can request the deletion of your data unless it is required to fulfill legal obligations.

  • Right to restriction of processing: You can request to limit the processing of your data.

  • Right to data portability: You can request your data in a structured, commonly used, and machine-readable format to transfer to another party.

For requests, please contact us at info@loa.nl. LOA Full Surface Group will respond to your request within 3 weeks.

Complaints Procedure

If you believe that LOA Full Surface Group does not comply with the GDPR, you have the right to file a complaint with the Dutch Data Protection Authority. You can contact them via: https://autoriteitpersoonsgegevens.nl

Securing Personal Data

LOA Full Surface Group takes the protection of your data seriously and has implemented appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you want more information about data security, you can contact us by phone or email at info@loa.nl.

Cookies

We use functional, analytical, and tracking cookies to:

  • Ensure the website functions properly (functional cookies).

  • Gain insights into usage patterns (analytical cookies).

  • Provide personalized content and advertisements (tracking cookies).

You can manage your cookie preferences through your browser settings. Read more in our cookie statement.

Changes

This privacy statement is tailored to the use of and possibilities on this website. Any adjustments and/or changes to this website may lead to changes in this privacy statement. Therefore, it is advisable to regularly consult this privacy statement.

Contact Information

LOA Full Surface Group can be reached as follows:

  • Address: Siriusstraat 11, 5015 BT, Tilburg

  • Phone: +31 (0)13-2081111

  • Email: info@loa.nl